A package of twelve, and both sides count differently

A member buys twelve sessions. Sessions happen, some are cancelled late, some are rescheduled. Twelve becomes a matter of opinion.

It is a liability, not revenue

Money received for sessions not yet delivered is an obligation. Centres routinely treat it as revenue on receipt and have no figure for what remains owed in service.

Cancellation rules only work if applied

Most packages have terms about late cancellation. Where the balance is tracked informally, applying those terms feels arbitrary and is usually skipped, which makes the terms meaningless and the liability larger.

Both sides seeing the same number

Nearly every dispute here comes from the member and the trainer holding different counts. A shared balance ends it, and it also makes selling the next package a straightforward conversation rather than an awkward one.