Communication
SMS
Transactional text messages for customers who are not reachable on internet messaging.
SMS gateway providers
Communication
On RequestWorks with AnantaTech Hub · Provided by SMS gateway providers
What this connects
Your business events to an SMS gateway for OTPs, alerts and short notifications.
Supported workflows
- One-time passwords for login or verification
- Payment received and payment due alerts
- Delivery and dispatch notifications
Data exchanged
- Mobile number
- Message text
- Delivery receipt status
Setup requirements
- An account with an SMS gateway provider
- DLT registration of sender ID and templates as required in India
- API credentials configured server-side
Permissions required
- Permission to message the number on file
Security and privacy
- Data is transmitted over encrypted connections (TLS).
- Credentials and tokens are stored server-side and never exposed to the browser.
- Access can be revoked at any time from the provider's own account settings.
Known limitations
Stated plainly, because finding these out during implementation is worse than knowing them now.
- Indian regulation requires DLT-registered templates; unregistered content will be rejected by operators.
- Per-message cost is set by your gateway provider.
Need SMS connected?
Tell us how you use it today and we will confirm what is possible for your configuration before anything is committed.