Worked scenario
Forty-eight bags delivered against fifty invoiced
Site deliveries are received by people with no commercial responsibility, and the signature is treated as proof of a count nobody performed.
3 min read
Material is loaded, delivered and signed for. The person signing is a site worker who did not count and would have no authority to dispute it if they had.
The dispute arrives later
The contractor's own count happens days afterwards. By then the supplier's position rests on a signature against a document nobody verified, and the argument is unwinnable in either direction.
Who signed matters as much as that they signed
A name and role recorded at delivery is the difference between a receipt and a scrawl. It also changes behaviour on site, because a named receiver counts.
Patterns are the real finding
Shortages that recur on particular routes or with particular loads are not random. Suppliers are usually reluctant to look, and the alternative is absorbing the cost indefinitely while suspecting everyone equally.
What changes
- Delivery quantity confirmed against the challan at the point of unloading
- Signature captured with the name and role of the receiver
- Short deliveries raised same-day rather than at reconciliation
- Driver and route patterns visible where shortages recur
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