Consumer and Home Services
Salon
Appointment-led service business with stylist commissions, packages and retail product sales.
Also covers: Beauty Parlour · Hair Salon · Spa Services · Grooming
About this industry
A salon sells the time of specific staff members, which makes the appointment book the core operating document. Customers frequently buy packages or memberships in advance, staff earn commission on what they perform, and retail product sales run alongside services with quite different margins.
Common operational problems
- Appointment book on paper causes double bookings and idle chair time
- Stylist commission calculated manually and disputed
- Prepaid packages and memberships are tracked informally, so balances are uncertain
- Product consumption during services is not deducted from stock
- Customers do not return because nobody follows up
Example workflows
Appointment booking by staff member and time slot
Service billing with the performing stylist recorded
Package and membership balance tracking per customer
Product consumption deducted from stock during service
Automated follow-up reminders for repeat visits
Needs no product covers yet
On RequestWhere a ready product does not reach far enough, these are the needs this industry raises most often. We do not build to order; telling us which of these you need is what shapes what we build next.
- Online booking page for customers
- Stylist commission schemes by service type
- Membership and package plans with expiry
Recommended solutions
The capabilities that matter most in this industry, the features inside each, and which product delivers it.
Calendar and Scheduling
One shared view of everything with a date attached — appointments, deadlines, hearings and holidays.
- Shared team calendars
- Appointments and bookings
- Deadline and due-date tracking
- Holiday calendars and working-day configuration
- Reminders ahead of commitments
POS and Commerce
Fast counter billing with shift control and a daily closing that ties out.
- Fast POS billing with barcode scanning
- Counters, shifts and cashier assignment
- Thermal, A5 and A4 receipt printing
- Multiple payment modes including split payments
- Sales returns and credit notes at the counter
- Daily closing and cash reconciliation per shift
Sales and CRM
Track enquiries from first contact to closed order, with follow-ups that actually happen.
- Lead and enquiry capture from multiple sources
- Customer database with full communication history
- Quotations and estimates that convert to orders without re-entry
- Scheduled follow-ups with reminders and ownership
- Sales pipeline by stage, value and owner
- Campaigns and bulk customer communication
HR, Attendance and Payroll
Attendance that feeds payroll directly, so salary calculation stops being a monthly spreadsheet exercise.
- Employee records and directory
- Attendance capture with shift and weekly-off configuration
- Leave types, balances and approval
- Salary structure setup with components
- Pro-rata payroll based on actual attendance
- Advances, loans and deductions tracked against the employee
Inventory and Purchase Management
Know what you hold, what it cost and what needs ordering — across locations, batches and units.
- Real-time stock with low-stock alerts
- Batch and expiry tracking, and serial-number tracking
- Barcode scanning for receipt, billing and stock-take
- Product variants and multiple units with conversions
- Multi-warehouse and godown transfers
- Purchase orders, quotations, returns and supplier ledgers
- Stock valuation and outstanding-payment tracking
Integration opportunities
Connections that commonly matter in this industry. Each carries its own honest status.
Talk to us about salon
Describe how your business runs today. We will be straightforward about whether a ready product fits or whether it needs building around.